Privacy Policy

Effective Date: 10/01/25

At Vibrant People Limited, we are committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you engage with our services, website, and coaching program.

1. Information We Collect

We may collect the following types of information:

Personal Information

This includes your name, email address, phone number, and mailing address; payment details for program enrolment and ongoing subscriptions; and health and fitness information, such as goals, progress updates, and any data shared during coaching sessions.

Non-Personal Information

This includes browser type, operating system, IP address, and other usage data such as time spent on pages, navigation paths, and referral sources.

2. How We Use Your Information

We collect your information to provide and personalise coaching services based on your individual needs and goals, process payments and manage billing, communicate with you regarding program updates and resources, and improve our coaching program, website, and client experience.

3. How We Protect Your Information

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. This includes secure storage, encryption of sensitive data, and regular review of our security practices.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:

• Service providers who assist with payment processing, email communications, or program management.

• Legal or regulatory authorities when required by law.

5. Your Rights

You have the right to:

• Access the personal information we hold about you.

• Request corrections to inaccurate or incomplete information.

• Withdraw consent for processing where applicable.

• Request the deletion of your personal information, subject to legal obligations.

To exercise these rights, please contact us at jake@vibrant-people.com

6. Retention of Information

We retain your personal information only for as long as necessary to provide the coaching services or comply with legal and regulatory requirements.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at jake@vibrant-people.com